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Marketing Creative Director

Primary Function: The Creative Director guides development and implementation of marketing communications for multiple Solution Tree Inc. brands while measuring the success of a comprehensive marketing communications program that will enhance the company’s position within the marketplace.

Primary Duties

  • Responsible for leading a team of creative professionals, developing creative guidelines and directing creative work, including print collateral, websites, email campaigns, print and digital advertising, podcasts, webinars and video promotions
  • Ensure articulation of the company’s image and position, assure consistent communication of image and position
  • Directs the efforts of the marketing communications staff
  • Maximize the talents of the team while being a coach, a teacher, an instructor, and a critic all at once

 Best Practices

  • Reflect, articulate, and promote the mission, vision, values and identities of Solution Tree brands
  • Be an expert in all facets of the creative process — and the creative industry — in order to produce the best work.
  • Uphold protocol to ensure a uniform brand style (uniform fonts, logos, images)

 Quality Assurance

  • Develop, implement and monitor systems and procedures necessary to the smooth operation of the marketing and communications function
  • Ensure articulation of the company’s image and position, assure consistent communication of image and position

 Customer Service

  • Always takes a courteous, helpful approach and is solution oriented
  • Demonstrates outstanding customer service skills
  • Works efficiently and respectfully with all customers both external and internal
  • Communicates effectively, is thoughtful, articulate, clear and concise
  • Is timely with all customers both external and internal and is available when needed
  • Is prompt, accurate and complete with information/guidance when answering questions

Team Work

  • Ensures a spirit of excellence, teamwork, collaboration and cooperation


  • Complies with Solution Tree employee manual, guidelines, policies and procedures
  • Respects and protects confidential information
  • Demonstrates a positive, professional approach to work effectively with customers, vendors, and staff
  • Demonstrates the ability to exercises good judgment
  • Contributes to a positive, productive work environment
  • Attends required and other pertinent meetings and takes advantage of internal educational opportunities
  • Maintains excellence in attendance and punctuality
  • Positive communication skills; correct grammar, clear speech, provides prompt, professional responses
  • Self-motivated, takes responsibility, and resolves situations
  • Ability to maintain confidentiality; sensitive and private data
  • Ability to be discreet and use good judgement when managing sensitive materials


  • Bachelor’s Degree (Art, Graphic Design, Marketing, Communications or Media/Journalism degree preferred)
  • 8 or more years working in a marketing communications capacity with progressive leadership experience
  • Experience hiring, training, developing, and supervising creative personnel

Specific Skills:

  • Exceptional communication, collaboration, organization, and problem-solving skills with attention to detail
  • An intimate understanding of design, copy and web best practices/guidelines
  • Experience with a variety of software, including Adobe Creative Cloud
  • Excellent leadership skills
  • A strong understanding of brand development and multi-channel marketing concepts
  • Strong creative, strategic, analytical, and organizational skills
  • Ability to blend attractive design and high functionality in all projects
  • Comfort interacting with authors, associates and internal staff alike
  • Strong persuasive skills
  • Ability to prioritize and manage workloads while adhering to critical project timelines and quality standards in a fast-paced environment
  • Commitment to working with shared leadership and in cross-functional teams
  • Takes initiative to suggest process improvements and ways to optimize operations
  • Uses good judgment
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