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Presenter Relations Coordinator

Position summary

A support position, within the professional development department, responsible for administrative tasks and support of the presenter relations and professional development team. Top candidates for this position are organized, responsive, and flexible. Working in a fast-paced, results-oriented environment, the presenter relations coordinator is comfortable working collaboratively with others, adjusting timelines and deadlines. This person is adept at problem-solving, takes initiative and has strong communication skills.

Summary of essential job functions

Administrative support for Presenter Relations team includes:

  • Collects and processes new presenter documents and assists with follow up communication
  • Assists with workshop evaluation process management
  • Assists with scheduling new author scope of work calls, attends meetings, and assists with call summary documents
  • Supports the distribution of availability surveys and compiles responses
  • Generates reports related to associate performance and evaluation data
  • Monitors and updates Presenter Relations Manager on performance data of associates in review stage
  • Answers incoming calls, directing them to the appropriate person
  • Mailing, faxing, filing, scanning, and written communication
  • Supports key reports to support ongoing presenter development
  • Supports planning process and execution of multiple presenter training events annually

Assistance with web-based pd support:

  • Updating author/associate information on website and in other programs
  • Distributing information to authors and associates, such as book distribution and newsletters

Additional administrative support as needed:

  • Juggles and prioritizes competing tasks and demands from multiple people successfully with adherence to department processes
  • Takes on miscellaneous tasks as needed by the presenter relations team and professional development team
  • Creates collaborative relationships with colleagues
  • Uses poise and professionalism to get the job done well and on time
  • Possible travel to trade shows and/or Solution Tree events

Minimum requirements

Some college preferred. Proficiency in Microsoft Office is essential.

Abilities required

The ideal candidate is self-motivated with superior administrative and organizational skills. Above any and all other qualities this person is detail-oriented.  Our company desires team members who have a customer service orientation, need little supervision, and are committed to team success. Candidates must have excellent written and verbal communication skills, as well as strong organizational and multi-tasking abilities.  Success in this role requires good listening and problem-solving skills. Demonstrated poise, tact and diplomacy are required. Proficiency in Microsoft Office is essential.

Light lifting may be required on occasion.

Supervisory Responsibilities


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