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Assistant Director of PD Implementation

This can be a remote position.

Position summary

The Assistant Director of PD Implementation is a member of the Professional Development Department and is focused on ensuring a high-touch, high-quality professional development experience for our largest customers. The Assistant Director of PD Implementation thinks strategically, understands internal processes, and interacts well with a wide range of professionals in various positions and levels. He/she maintains excellent communication with internal and external customers keeping complex priorities in balance. The Assistant Director of PD Implementation is adept at making strategic decisions, problem-solving, and focuses on the big picture with the ability to navigate details to ensure the continued and accelerated growth of PD.

Summary of essential job functions

  • Assists with developing and optimizing internal team processes and systems
  • Maintains a good working knowledge of project management documentation and software, suggesting and managing improvements when needed. 
  • Facilitates project management team meetings and daily huddles
  • Acts as first point of contact for questions and approvals for project management team
  • Assists in supporting the work of the Implementation Specialists including maintaining a high-level of quality in our customer-facing documentation.
  • Works with Director of Implementation and School Improvement Specialist to develop metrics to report on progress of large projects  
  • Collaborates with cross-functional teams to coordinate project kick-offs, check-ins, internal handoffs, and final deliveries
  • Acts as a point of contact for large projects and troubleshoots any issues that arise 
  • Demonstrates ability to understand company products and services
  • Travels to customer sites as needed
  • Ability to work effectively in a multiple-deadline environment
  • Performs other work duties as assigned

Minimum requirements

This is a full-time position, with occasional travel required.  As the Assistant Director of PD Implementation, you will contribute to our goal of maintaining our position as the premier K–12 professional development provider in North America. The best candidate will have experience driving large contract implementations and is process-oriented. Our company desires team members who have a customer service orientation, need little supervision, and are committed to team success. Candidates must be self-motivated with an eye for detail and have excellent verbal and written communication skills.  Strong organizational and multi-tasking abilities are critical.  Demonstrated poise, tact and diplomacy are required. A Master’s degree or higher is preferred and proficiency in Microsoft Office is essential.

Abilities required

Light lifting may be required on occasion.

Supervisory Responsibilities

None

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

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