Solution Tree and Marzano Resources

Solution Tree delivers comprehensive professional development to schools and districts around the world. We empower K–12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online courses. Our headquarters is located in beautiful downtown Bloomington, Indiana, home of Indiana University and some of the best cultural, educational, and natural resources in the area.

Marzano Resources, formerly Marzano Research, is dedicated to helping K–12 educators advance student achievement. Built on the foundation of Dr. Robert J. Marzano’s 50 years of education research, Marzano Resources supports teachers and administrators through customizable on-site professional development, educator events, virtual coaching, books, videos, and online courses. Our associates and authors are thought leaders in the field of education and deliver research-backed guidance for all major areas of schooling, including curriculum development, instruction, assessment, student engagement, and personalized competency-based education. Marzano Resources is located in Centennial, Colorado, with additional offices in Bloomington, Indiana.

Employees enjoy:

Innovative, team-oriented environment
Working with leading voices and rising stars in staff development
A compensation package that includes competitive pay and benefits such as medical, dental, and vision insurance plans, 401k, paid time off, and more.
Doing work that matters

When you join Solution Tree or Marzano Resources, you join a highly regarded team that is dedicated to providing quality and excellence in professional development. Guided by our mission, vision, and values, our team is united under one goal – to transform education worldwide to ensure learning for all. If you have the passion and skill to help further Solution Tree and Marzano’s mission, we want to hear from you.

Solution Tree and Marzano Resources are Affirmative Action - Equal Employment Opportunity Employers.

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Connect with Marzano Resources:

Sales Support Specialist

Bloomington, IN

Full Time

Sales

Entry Level

The primary goal of a Sales Support Specialist is to assist with administrative duties required for the execution of the sale through a multitude of internal processes. As an intigral part of the sales team, the Sales Support Specialist works closely with regional sales reps to provide information and support. The Sales Support team works interpedently with several departments throughout Solution Tree.

Provide support to the sales team in various ways. Including, but not limited to:

Work within our CRM, Salesforce.com, to complete the process of ‘closing an opportunity’. This process requires multiple steps and great attention to detail.
Work closely with other departments to execute the functions that require cross-departmental cooperation.
Provide sales reps with status updates as needed on all sales opportunities (copies of invoices, etc.).
Liaison for sales reps with all internal departments to ensure efficient processing of all requests.
- This may include direct written and verbal interaction with customers to secure documentation (purchase orders, multiple registration forms, etc.).
Monitor sales support inbox communication.
Extract relevant data from our various systems (SF.com, EventPro, Netsuite), as requested, to support sales strategies related to regional territory action plans.
Communicate with a sales rep regarding the customer’s account receivable status.
Assist with month-end reconciliation of all sales opportunities
Knowledge of accounting processes with regard to invoicing, credit memos & customer payments.
Respond to inquiries and requests from sales leadership including the creation of an assembly of materials for sales presentations and/or meetings.
Supply the sales team with samples of new releases, including samples to customers as requested by the sales team.
Participate in weekly sales support meetings, and bi-monthly sales team meetings in a collaborative way.

Required Skills:

Excellent written and verbal communication skills
Organized, with efficient time management
Ability to work independently while being part of a larger team
Excellent customer service skills with a desire to help team members
Ability to problem solve, and assist when something is outside of the usual process
Quick to learn new software, programs, and processes
Attention to detail and project focused
Able to analyze and interpret data
Familiarity with MS Office applications
Experience with Salesforce.com, a plus

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