Catalog Specialist

Full Time
Entry Level
Solution Tree:
About Us
Solution Tree delivers comprehensive professional development to schools and districts around the world. We empower K–12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online courses. When you join Solution Tree, you join a highly regarded team that is dedicated to providing quality and excellence in professional development. Guided by our mission, vision, and values, our team is united under one goal – to transform education worldwide to ensure learning for all. If you have the passion and skill to help further Solution Tree’s mission, we want to hear from you.

Employees Enjoy
  • Innovative, team-oriented environment
  • Working with leading voices and rising stars in staff development
  • A compensation package that includes competitive pay and benefits such as medical, dental, and vision insurance plans, 401k, paid time off, and more.
  • Doing work that matters

Position Summary

The Marketing Operations Specialist (Catalog) supports the marketing department with project strategy, evaluation and scheduling, project maintenance, routing incoming requests for assistance from other departments, invoice routing and tracking, credit card expense coding, etc. This role will specifically lead comprehensive catalog development and processes for all catalogs annually across Solution Tree and Marzano Resources brands; assuring on time delivery and in line with budget expectations. 

Summary of Essential Job Functions

  • Lead Catalog Development and Management - Oversee the production of Solution Tree, Solution Tree Canada and Marzano Resources catalogs annually, ensuring each meets the company’s quality standards, branding guidelines, and business objectives.
  • Project Leadership - Take the lead on the development of the Solution Tree Canada catalog and Solution Tree Comprehensive catalogs, managing all stages from concept to distribution.
  • Cross-functional Collaboration - Work closely with marketing and cross functional partners to gather input and ensure accurate product representation and branding consistency across all catalogs.
  • Budget Management - Proactively, responsibly and accurately manage budgets related to catalog production, including printing and distribution costs, ensuring all activities are within financial guidelines.
  • Vendor Relations - Coordinate with external vendors and printers to manage timelines, costs and ensure high-quality outcomes and management of targeted in-home mailing dates. 
  • Market Analysis - Analyze market trends and customer feedback to inform catalog strategies and improve customer engagement and response rates.
  • Develop catalog schedule for organization adherence 
  • Digital Integration - Ensure the catalog content is effectively integrated with online content, including digital marketing strategies and e-commerce platforms.
  • Performance Tracking - Monitor and report on the performance of each catalog campaign, using metrics to assess reach, effectiveness, and ROI, and adapting strategies as necessary.
  • Undertake daily administrative tasks such as insertion order tracking, and invoice routing, concur expense routing, among others
  • Support marketing team in organizing various projects
  • Assist in organizing and maintain storage and inventory of printed marketing collateral
  • Assist with shared marketing support email inbox response and hygiene
  • Other duties and projects as assigned; e.g. event marketing packing

Best Practices

  • Demonstrates self-reliance by meeting/exceeding workflow needs.
  • Follows established processes as outlined by manager.
  • Participates in process review and improvement with manager.
  • Complete assigned duties based on daily business needs and individual skill set.
  • Consistently produces a high volume of quality work.
  • Is capable and adapts as needed to work under pressure and meet tight deadlines.

Quality Assurance

  • Complete quality assurance checks.
  • Perform work accurately based on job functions/responsibilities, daily business needs and individual skill set.

Customer Service

  • Always takes a courteous, helpful approach and is solution oriented. 
  • Demonstrates outstanding customer service skills.
  • Works efficiently and respectfully with all customers both external and internal
  • Communicates effectively, is thoughtful, articulate, clear and concise.
  • Is timely with all customers both external and internal and is available when needed.
  • Is prompt, accurate and complete with information/guidance when answering questions.

Team Work

  • Ensures a spirit of excellence, teamwork, collaboration and cooperation.
  • Volunteers to assist others to meet the workflow needs.


  • Complies with Solution Tree employee manual, guidelines, policies and procedures.
  • Respects and protects confidential information.
  • Demonstrates a positive, professional approach to work effectively with customers, vendors, and staff.
  • Demonstrates the ability to exercise good judgment.
  • Contributes to a positive, productive work environment.
  • Attends required and other pertinent meetings and takes advantage of internal educational opportunities.
  • Maintains excellence in attendance and punctuality.
  • Positive communication skills; correct grammar, clear speech, provides prompt, professional responses. Is self-motivated, takes responsibility, and resolves situations


  • Exceptional communication, collaboration, organization, and problem-solving skills with attention to detail
  • Ability to prioritize and manage workload while adhering to critical project timelines and quality standards in a fast-paced environment
  • Ability to work independently and in teams
  • Working knowledge of project management software (Adobe Workfront, Asana, Basecamp, Sharepoint, etc.)
  • Knowledge of Adobe Creative Suite capabilities (Photoshop, InDesign, Illustrator)
  • Knowledge of GSuite applications
  • Demonstrable ability to multi-task and adhere to deadlines
  • Well-organized with a customer-oriented approach
  • Excellent knowledge of MS Office (Word, Excel)
  • Excellent communication and people skillsGood understanding of office management and marketing principles

Position Type/Expected Hours of Work

This is a full-time position. Days and hours are typically Monday through Friday, 8:00 AM to 5:00 PM EST.


Some travel is expected for quarterly department meetings and an annual company retreat. 

Required Education and Experience

  • 2 or more years working in administrative support or project coordination/management in a marketing or sales support function desired. 

Remote Work Environment and Personal Obligation Management
As a remote-first company, we are committed to providing our team members with the flexibility to work from anywhere. However, to maintain our standards of excellence and ensure uninterrupted productivity, we have specific expectations regarding the remote work environment.

Dedicated Workspace: Employees are expected to establish a dedicated, quiet workspace that is free of distractions. This environment should be conducive to professional activities and mirror the focus and privacy one would expect in an in-office setting.

Personal Obligations: While we recognize the challenges of balancing professional responsibilities with personal obligations, including childcare, we rely on our team members to manage these aspects effectively during work hours. It is essential that personal obligations do not impede work commitments. Employees are responsible for arranging appropriate care or support to ensure they can dedicate their full attention to their work tasks without interruption.

We believe these practices are key to fostering a productive and respectful remote working culture, where every team member can contribute their best work. We evaluate candidates based on a holistic view of their qualifications, including but not limited to their skills, experience, and education. Our goal is to offer a competitive compensation package that reflects the value we believe each employee brings to our team. The final salary for the position will be determined after a thorough evaluation of the successful candidate's relevant qualifications in relation to our compensation structure, which is designed to reward contributions and performance.

Our Company's Rooted Commitment to Attractive Benefits
  • Annual Raises
  • Employee Discounts
  • Paid Vacation and Holidays (including generous personal time to celebrate holidays not listed on the company calendar)
  • Competitive Bonus Structures
  • Employee Assistance Program (EAP)
  • 401k Retirement Plan with Employer match
  • Health Insurance Plans (medical, dental, vision)
  • HSA and Flexible Spending Accounts (ie. childcare and many more)
  • Employer-paid Short-Term Disability (STD) and Basic Life Insurance. 
    • Optional Long-Term Disability (LTD) and additional coverage for Life and AD&D
  • Compliance with FMLA and state-specific leave laws for necessary time off

Request for Reasonable Accommodation:
If you need a reasonable accommodation to fulfill an application due to a recognized disability under applicable law, kindly email [email protected]. Please be aware that this email is intended solely for responding to specific requests for assistance related to completing the application as an accommodation for a disability. Other inquiries will not be addressed.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



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